I recently went to Singapore for a mini-holiday, and had a great time. Throughout my time there, i can't help but compare their ways and ours, which are somewhat different, despite the fact that we are neighbours. In some ways, i wouldn't mind adopting their ways of life, and in some other ways, i think i'll stick to my Malaysian styles - which i think is only fair. After all, we sometimes wish to have what we don't, as all looks shiny and pretty from afar.
However, i can't help but wish we have more of what they have in one particular department - mannerisms. Of course, my short stay doesn't justify my opinion on the matter (i might've just been there at the right time, or the fact that i was a tourist made a difference). This was what happened.
About a few days before my trip to Singapore, i went to a local shopping department, where a new Coach store had just launched. It was so new that they didn't even have any of those safety detector thingy on the entrances yet - instead, they had red velvet ropes bordering the doors with a guard keeping watch at all times. Still in my work outfits, i approached the store and saw that the ropes were all up, and i couldn't get in. Politely, i asked the guard whether or not it was possible for me to enter. He stared me down, checking my outfit up and down, nodded, (at this point i was wondering if the judging of the outfits was necessary) and let me in.
Of course, none of the salespeople even looked at me in my baju kurung and ultra comfy teaching shoes. Then, a chinese girl in jeans and t shirt asked one of the salespeople about the pricing of a small coin purse - the price tag was nowhere in sight. The salesgirl looked annoyed and told her to check for price tags in the purse. The girl seriously looked offended, as was i who was right next to her.
Then, a fancy dressing lady with an expensive bag asked the same salesgirl the same question about the same purse, and the girl went through all the trouble to actually check out the pricing for the lady! Talk about double standards!
It's not like these people are suddenly of a different class just because they work at the store. Why the turning down of the nose for us normall dressing people? Don't we deserve the same treatment? I'm sorry to say, but if such treatment were to take place in Gucci or Louis Vuitton, i believe i wouldn't feel so offended.
Still, i have to say, that my experience in a different branch in kl was different - No looking down, no snobbishness, no double standards - all were polite. And that branch is at a much posh-er shopping complex too!
While shopping for perfume in Chanel in Singapore, the very friendly salesgirl was very patient with my ummms and ahhhs and confusions and changing minds. She smiled and tended to me as if i was the most important person in the whole world. After my purchase, she told me to go to the Customer Service department for my GST declaration, and i, who was on a solo (without my family) holiday for the first time, had no idea what a GST was.
So she politely and very patiently explained the whole GST business to me, walking me through each steps that i have to take to make my claims, answering every single impossible question i had to ask.
Maybe it's just the typical double standard being in me speaking, but i saw a huge difference in the way i was treated in that Coach store here and the Chanel store in Singapore.
I just have to wonder. How can the norms of the people from two countries that are so close - so close that they were once a single country - can be so different? Again, i believe i am generalizing, but lets face it, we do face some sour-pussed service people on a day to day basis. I just hope that with that realization, i can cease to be one from now on. God Willing.
ho! ho! ho!
4 hours ago





